Insurers, assistance organisations and TPAs
Local healthcare access and patient coordination for international members, insurance customers and cross-border care programmes.
Start Your JourneyFOR PARTNERS
A practical healthcare access partner in China.
We help insurers, assistance organisations, healthcare providers, employers and other institutions connect their members, clients and employees with appropriate healthcare resources in China.
Our work combines a dedicated international healthcare focus with the institutional experience and delivery capabilities developed across Valurise Group since 2007.
01
Who we work with
Healthcare providers and referral partners
Support for hospitals, clinics, physician groups and specialist centres seeking practical in-country coordination for patients accessing healthcare in China.
Health management and medical service companies
China-based patient access, local coordination and follow-up for healthcare organisations that require operational support for their members or clients.
Employers and institutional clients
Healthcare access and programme support for employees, international teams, visiting personnel and other populations requiring appropriate care in China.
02
What we can support
Our role can be tailored to a single patient referral or a broader healthcare program.
Medical access and coordination
- Medical second opinions
- Hospital and specialist matching
- Appointment and admission coordination
- Treatment access and care-pathway coordination
- Health screening and medical assessment
- Follow-up and continuity of care
Patient communication and case support
- Medical-record organization
- Medical translation and interpreter coordination
- Communication with patients, families and healthcare providers
- Coordination across appointments, examinations and treatment stages
- Progress updates and agreed reporting to the referring organization
Travel and on-the-ground support
- Medical itinerary planning
- Hospital documentation coordination for visa applications where available
- Accommodation and local transport assistance
- Airport or railway-station transfer coordination
- Bilingual hospital accompaniment
- Registration and practical administrative support
The exact service scope is confirmed for each case or program. Medical services are provided by the treating institutions and licensed healthcare professionals.
03
How a partnership works
Understand the requirement
We begin with the population, case type, geography, service objective and operational requirements of the partner.
Define the service pathway
We agree on the scope of support, referral process, communication responsibilities, service boundaries and expected response arrangements.
Coordinate local delivery
Our team connects the patient or member with relevant healthcare resources and coordinates the agreed services in China.
Communicate and follow through
We maintain communication with the patient, provider and referring organization, subject to patient authorization and the agreed reporting scope.
Review and adapt
For ongoing programs, service pathways can be reviewed as provider availability, utilization patterns and partner requirements evolve.
04
Flexible ways to work together
Partnerships can be structured according to the type and volume of support required.
Case-by-case referrals
Support for individual patients or members when a healthcare need arises.
Defined service pathways
Pre-agreed workflows for services such as second opinions, complex-care navigation, treatment coordination or health screening.
Local delivery support
China-based coordination for overseas healthcare providers, assistance companies and medical service platforms that need a dependable local team.
White-label or co-branded programs
Services delivered under an agreed partner-facing model, subject to operational, compliance and communication requirements.
Customized institutional programs
Healthcare-access solutions designed for a specific employee group, client population, insured population or institutional objective.
Commercial terms, service levels and reporting arrangements are discussed privately and defined according to the agreed scope.
05
Institutional experience behind Valurise MedChina
Valurise MedChina draws on the wider experience of Valurise Group, which has supported insurers, employers and institutional clients through healthcare services, health management programmes and technology-enabled operations.
- Since 2007
- Healthcare and health-management experience
- 50+
- Insurance companies across Greater China
- 600+
- Insurance products supported
- Hundreds
- Enterprise and institutional clients
Figures reflect experience across Valurise Group companies and service lines.
This experience provides a practical foundation for case coordination, programme design, service operations and institutional reporting.
Selected insurance and reinsurance clients
These organisations represent selected insurance and reinsurance relationships across Valurise Group companies. The nature and scope of each engagement vary by organisation.
Healthcare relationships and coordination experience
Valurise Group has a longstanding strategic partnership with Mayo Clinic and institutional collaborations with UCLA Health and The Royal Marsden Hospital. Its wider international medical experience also includes work with other leading institutions.
The Group has coordinated second opinions and care involving medical institutions across the United States, the United Kingdom, Japan, Singapore, Germany and other countries.
In China, our work is supported by practical experience coordinating access to public hospitals, specialist centres, international medical facilities, health screening providers and other healthcare resources. Access remains subject to medical suitability, provider acceptance and current availability.
Healthcare technology and operational capability
Valurise Group combines healthcare service delivery with its own technology and research capabilities. The Group’s wider experience includes medical data systems, health-risk models, digital health-management tools and AI-enabled applications.
For institutional programmes, technology can support service administration, information management and future programme development. The use of any technology remains subject to the agreed service scope, appropriate data protection and human oversight.
06
Common partnership questions
Can you support individual patient referrals?
Yes. We can coordinate individual cases as well as defined healthcare-access programs, subject to the agreed scope and provider availability.
Can you work with an overseas hospital or assistance company?
Yes. We can provide China-based coordination for overseas healthcare providers, assistance organizations and medical service companies referring or supporting patients in China.
Do you provide medical treatment directly?
No. Medical assessment, diagnosis and treatment are provided by licensed professionals at the treating institutions. Valurise MedChina coordinates access, communication and agreed patient-support services.
Explore a partnership
Tell us about the population, geography and healthcare objective you have in mind.
We welcome conversations with insurers, assistance organizations, healthcare providers, health management companies, employers and institutional partners seeking healthcare access and delivery support in China.